Legal notice
Act on Specified Commercial Transactions
Name of seller KON-KON Inc.
Name of the sales representative: Hironori Tomino
Distributor's address: R-Deco Ochanomizu Bldg. 2F, 3-1-5 Yushima, Bunkyo-ku, Tokyo
Distributor's contact phone number: 03-6809-1109
E-mail address info@konkon.co.jp
Business hours: 10:00-18:30
Closed Saturdays, Sundays and national holidays
Required fees other than the product price Bank transfer fee for purchases made by bank transfer
In principle, the order validity period is one week after the order confirmation (automatic e-mail sent to confirm receipt of order).
Defective merchandise In the event of damage or defacement, or in the event that an item that is different from the order is received, we will return or replace the item.
Please contact us by e-mail or phone within 5 days of receipt.
Please note that we may issue a refund in some cases for works of art by artists, seasonal items, or items for which it is difficult to arrange a replacement due to reasons such as the replacement item being out of stock. Sales quantity There is no particular quantity specified (depending on the product). Delivery time: 5 to 7 business days after the order is confirmed.
We will notify you by e-mail or other means in case of delay due to bad weather, delivery company's circumstances, or any other reasons.
Payment method Bank transfer Payment deadline Please transfer the money to our designated account within one week from the date of order. If your order exceeds this period, we will cancel your order. Please place your order again.
Return period We will return or replace the product if it is damaged, stained, or if the product is different from the one you ordered. Please contact us by e-mail or phone within 5 days of receiving the item.
Please note that we may issue a refund in some cases for works of art by artists, seasonal items, or items for which it is difficult to arrange a replacement due to the replacement item being out of stock, etc. Shipping costs for returns and exchanges will be borne by our company. Please return the item(s) with payment on delivery.
Name of seller KON-KON Inc.
Name of the sales representative: Hironori Tomino
Distributor's address: R-Deco Ochanomizu Bldg. 2F, 3-1-5 Yushima, Bunkyo-ku, Tokyo
Distributor's contact phone number: 03-6809-1109
E-mail address info@konkon.co.jp
Business hours: 10:00-18:30
Closed Saturdays, Sundays and national holidays
Required fees other than the product price Bank transfer fee for purchases made by bank transfer
In principle, the order validity period is one week after the order confirmation (automatic e-mail sent to confirm receipt of order).
Defective merchandise In the event of damage or defacement, or in the event that an item that is different from the order is received, we will return or replace the item.
Please contact us by e-mail or phone within 5 days of receipt.
Please note that we may issue a refund in some cases for works of art by artists, seasonal items, or items for which it is difficult to arrange a replacement due to reasons such as the replacement item being out of stock. Sales quantity There is no particular quantity specified (depending on the product). Delivery time: 5 to 7 business days after the order is confirmed.
We will notify you by e-mail or other means in case of delay due to bad weather, delivery company's circumstances, or any other reasons.
Payment method Bank transfer Payment deadline Please transfer the money to our designated account within one week from the date of order. If your order exceeds this period, we will cancel your order. Please place your order again.
Return period We will return or replace the product if it is damaged, stained, or if the product is different from the one you ordered. Please contact us by e-mail or phone within 5 days of receiving the item.
Please note that we may issue a refund in some cases for works of art by artists, seasonal items, or items for which it is difficult to arrange a replacement due to the replacement item being out of stock, etc. Shipping costs for returns and exchanges will be borne by our company. Please return the item(s) with payment on delivery.