Privacy policy

Privacy Policy (Personal Information Protection Policy)

KON-KON Inc. (hereinafter referred to as the "Company") has established the following privacy policy to ensure that the Company complies with laws and other guidelines regarding the protection of personal information in handling personal information obtained by the Company. This Privacy Policy applies only to the Shop.

Article 1: Personal Information Personal information refers to personal information as defined in the Personal Information Protection Law. Specifically, personal information is information about a living individual that can be used to identify the specific individual by name, date of birth, contact information, or other description, or information that can be used to identify the specific individual by cross-checking with other information.

Article 2 Method of Collecting Personal Information The following personal information may be requested when a user purchases a product or makes an inquiry.

a) Name and furigana

b) Date of birth

c) Your address

d) Telephone number

e) E-mail address

f) Password

g) Bank account, credit card number, etc.

h) Your transaction history with the Shop and the details thereof. When collecting personal information, the Shop will clearly state the purpose of use and use legal and fair means.

Article 3 Purposes of Use of Personal Information The purposes for which the Shop uses personal information received from users are as follows.

a) Confirmation of orders and inquiries

b) Confirmation and reference of product shipment.

c) To respond to inquiries.

Article 4 Change in Purpose of Use The Shop may change the purpose of use of personal information only when the purpose of use is relevant to the purpose of use before the change. In the event of a change, the Shop will notify users of the purpose of use and the details of the change, or announce the change on the Shop website.

Article 5. Prohibition of Disclosure of Personal Information to Third Parties The Shop will appropriately manage personal information received from users and will not disclose personal information to third parties except in the following cases.

(1) When the user has given his/her consent.

2. When disclosure is necessary for the protection of the life, body, or property of an individual and it is difficult to obtain the consent of the individual.

3、It is especially necessary for improving public health or promoting the sound growth of children, and it is difficult to obtain your consent. 3、If there is a request from a national agency or local public body, and it is necessary to disclose the information in accordance with laws and regulations.

4、When we disclose personal information to contractors to whom we outsource our business in order to provide services requested by the user.

5. When the business is succeeded due to a merger or other reasons.

Article 6 Disclosure of Personal Information When the Shop receives a request from a User to disclose his/her personal information, the Shop will promptly respond to the request after confirming the identity of the User. However, this does not apply to the following cases in which disclosure would result in any of the following. If we decide not to disclose the personal information, we will notify you to that effect without delay.

1. When there is a risk of harm to the life, body, property, or other rights or interests of the individual concerned or a third party.

2、If there is a risk of causing significant hindrance to the proper execution of our business

3. other cases that violate laws and regulations. Notwithstanding the preceding paragraph, as a general rule, we will not disclose non-personal information such as history and characteristic information.

Article 7 Correction and Deletion of Personal Information Users may request the Company to correct, add, or delete their personal information if the information is incorrect. Please inform us from the Article 10, Contact Information below. If we receive a request from a user as described in the preceding paragraph and deem it necessary to respond to that request, we will correct or delete the relevant personal information. In addition, the Shop will notify the User of any correction or decision not to make such correction.

Article 8: Security Measures for Personal Information The Shop takes all possible security measures to keep users' personal information accurate and up-to-date and to prevent unauthorized access to, loss, damage, alteration, or leakage of personal information.

Article 9 Compliance and Review of Laws, Regulations, and Standards The Shop will comply with Japanese laws, regulations, and other standards with respect to personal information in its possession, and will review and improve this policy as appropriate. In the event of any changes, such changes will be publicly announced by posting the changes on this page.

Article 10 Contact for Inquiries Please direct any inquiries regarding this policy to the following contact

Address: R-Deco Ochanomizu Building 2F, 3-1-5 Yushima, Bunkyo-ku, Tokyo

Company name: KON-KON Inc. 

Department in charge: Shop Sales Representative E-mail address: